An employee accesses their Personal Information work area and wants to create his personal payment method. On navigating to the link, the employee sees that the 'Create' icon is disabled and is unable to create their personal payment method. The employee raises a service request to troubleshoot this issue.
What are the two options the Analyst supporting the service request should look at for the root cause? (Choose two.)
You are a human resource specialist and a workflow request is showing in your worklist notification even after you approved it (sent it to the second level approver). What are three possible causes of this behavior? (Choose three.)