You are at the beginning of an Engagement Cloud implementation project and your team is not able to find some of the email setup tasks.Which is the main reason for this issue?
Your Engagement Cloud site has had the knowledge function enabled. Your internal users want to authorarticles. Unfortunately, they cannot find the option to create new articles.What option could cause this problem?
Your client has already established a product catalog of sales products and now wants to include serviceproducts to categorize service requests. You suggest the creation of a new catalog.What are two advantages of creating a new service catalog instead of using an existing one?