A customer reports that when they make a call from an H.323 endpoint at the Main office to an H.323
telephone at the Branch office across the WAN, the call fails due to codec mismatch. Which five Avaya
Aura® Communication Manager (CM) System Administration Terminal (SAT) forms can be used to
troubleshoot this problem? (Choose five.)
An IP (AST) user 1011111 and H.323 user 1011711 share a common Communication Manager (Evolution)
server. Given the following actions:
CM will negotiate the codec for the H.323 endpoint based on CM configuration.
Session Manager verifies SIP user 1011111 in the registry and authenticates it. After authenticating the SIP
user, Session Manager checks the SIP user’s profile for sequence applications and routes the request to
Communication Manager.
Communication Manager performs feature processing and terminates the call to the H.323 endpoint. If SIP
user 1011111 calls H.323 user 1011711, in which order will these actions take place?
Avaya support is monitoring a telephone system that is going down several times per day. They discovered a
software error that keeps triggering an auto restart.
Which command can be used to determine the root cause?