Free Avaya 73920T Exam Questions
Absolute Free 73920T Exam Practice for Comprehensive Preparation
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Avaya 73920T Exam Questions
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Provided By: Avaya
- Exam: AXP On-Prem (formerly Avaya Aura CC Elite) Implementation Online Test
- Certification: Avaya Services Technical Associate (ASTA)
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Total Questions: 65
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Updated On: Jan 14, 2026
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Rated: 4.9 |
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Online Users: 130
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Question 1
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Which two parameters must be configured to allow Service Observing while off site? (Choose two.)
Answer: A,D
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Which two parameters must be configured to allow Service Observing while off site? (Choose two.)
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Question 2
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To improve call handling and agent productivity, you set up a vector using Look Ahead Interflow to check if theremote site can accept a call, and has an agent available. You only want to interflow calls that are at the toptwo positions of the queue.Which command would be entered in the vector to accomplish this?
Answer: C
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To improve call handling and agent productivity, you set up a vector using Look Ahead Interflow to check if theremote site can accept a call, and has an agent available. You only want to interflow calls that are at the toptwo positions of the queue.Which command would be entered in the vector to accomplish this?
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Question 3
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What are three capabilities of Avaya Aura® Media Server? (Choose three.)
Answer: A,C,D
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What are three capabilities of Avaya Aura® Media Server? (Choose three.)
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Question 4
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When a customer upgrades from Basic Avaya Call Center to Avaya Aura® Call Center Elite, which threefeatures are added? (Choosethree.)
Answer: A,B
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When a customer upgrades from Basic Avaya Call Center to Avaya Aura® Call Center Elite, which threefeatures are added? (Choosethree.)
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Question 5
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A customer wants the ability to track the call types for Automatic Call Distribution (ACD) calls answered byagents. These call types will be defined by the customer.Which call center feature can the customer use to track their defined call types?
Answer: D
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A customer wants the ability to track the call types for Automatic Call Distribution (ACD) calls answered byagents. These call types will be defined by the customer.Which call center feature can the customer use to track their defined call types?