Free Avaya 73920T Exam Questions
Absolute Free 73920T Exam Practice for Comprehensive Preparation
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Avaya 73920T Exam Questions
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Provided By: Avaya
- Exam: AXP On-Prem (formerly Avaya Aura CC Elite) Implementation Online Test
- Certification: Avaya Services Technical Associate (ASTA)
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Total Questions: 65
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Updated On: Sep 23, 2026
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Rated: 4.9 |
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Online Users: 130
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Question 1
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In the call center, to prevent an agent from dialing “off-net” to particular numbers, which action should youtake?
Answer: B
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In the call center, to prevent an agent from dialing “off-net” to particular numbers, which action should youtake?
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Question 2
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When a customer upgrades from Basic Avaya Call Center to Avaya Aura® Call Center Elite, which threefeatures are added? (Choosethree.)
Answer: A,B
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When a customer upgrades from Basic Avaya Call Center to Avaya Aura® Call Center Elite, which threefeatures are added? (Choosethree.)
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Question 3
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Which two statements describe the benefits of using Expert Agent Selection (EAS)? (Choose two.)
Answer: A,B
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Which two statements describe the benefits of using Expert Agent Selection (EAS)? (Choose two.)
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Question 4
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A customer wants the ability to track the call types for Automatic Call Distribution (ACD) calls answered byagents. These call types will be defined by the customer.Which call center feature can the customer use to track their defined call types?
Answer: D
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A customer wants the ability to track the call types for Automatic Call Distribution (ACD) calls answered byagents. These call types will be defined by the customer.Which call center feature can the customer use to track their defined call types?
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Question 5
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What are three capabilities of Avaya Aura® Media Server? (Choose three.)
Answer: A,C,D
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What are three capabilities of Avaya Aura® Media Server? (Choose three.)