You need to recommend a solution to integrate a Microsoft Copilot agent with a Microsoft Dynamics
365 Contact Center chat channel.
The agent must respond to customer questions and hand off the conversation to a live customer
service representative when the customer requests an escalation.
What should you recommend?
A company uses a fine-tuned Microsoft Foundry model that requires frequent updates as new
customer feedback becomes available.
You need to design an application lifecycle management (ALM) process that meets the following
requirements:
Data changes must be tracked and versioned.
The model must be retrained consistently by using approved training data.
Which two actions should you include in the design?
NOTE: Each correct selection is worth one point.
A company has an AI solution that uses Azure OpenAI models.
You need to recommend a governance solution that monitors and audits changes to model
configurations and data usage. The solution must minimize administrative effort.
What should you include in the recommendation?
A company has an AI solution that uses Azure OpenAI models.
You need to recommend a governance solution that monitors and audits changes to model
configurations and data usage. The solution must minimize administrative effort.
What should you include in the recommendation?
Which two components for the custom Al agent should you include in the application lifecycle
management (ALM) process? Each correct answer presents part of the solution.
NOTE; Each correct selection is worth one point.