Free Salesforce AI-201 Exam Questions
Absolute Free AI-201 Exam Practice for Comprehensive Preparation
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Salesforce AI-201 Exam Questions
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Provided By: Salesforce
- Exam: Salesforce Certified Agentforce Specialist
- Certification: Salesforce Certified Specialist
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Total Questions: 291
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Updated On: Jan 15, 2026
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Rated: 4.9 |
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Online Users: 582
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Question 1
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Universal Containers is evaluating Einstein Generative AI features to improve the productivity of the service
center operation.
Which features should the Agentforce Specialist recommend?
Answer: A
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Universal Containers is evaluating Einstein Generative AI features to improve the productivity of the service
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Question 2
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Choose 1 option.
Coral Cloud Resorts wants to cover a broad range of user phrasing when testing its FAQ agent.
Which Testing Center feature meets that need?
Answer: A
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Choose 1 option.
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Question 3
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The Agentforce Specialist for Coral Cloud Resorts wants to create an agent that will automate the resolution of a large portion of guest complaints related to their vacation experiences. The agent will be able to offer upgrades, hotel credit, and other complimentary options. The agent will also be in charge of escalating the case to a human when a guest has suffered a major disruption (such as cancellation).
Following Salesforce best practices, which type of agent should the Agentforce Specialist create?
Answer: C
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Question 4
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Choose 1 option.
Universal Containers needs to restrict access to refund processing actions so only customers with Active
account status can initiate refunds.
How should an Agentforce Specialist apply the restriction deterministically?
Answer: B
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Question 5
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After creating a foundation model in Einstein Studio, which hyperparameter should An Agentforce use to adjust the balance between consistency and randomness of a response?
Answer: C
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