Universal Containers implements three custom actions to get three distinct types of sales summaries for its users. Users are complaining that they are not getting the right summary based on their utterances. What should the AI Specialist investigate as the root cause?
with the language required to get the information it needs. However, it can be time consuming for
both UC's sales and service reps to type in the prompt to get the information they need, and ensure
prompt consistency.
Which Salesforce feature should a Salesforce AI Specialist recommend to address these concerns?
custom prompt to summarize case
records. Users have reported that the case summaries generated are not returning the appropriate
information.
What is a possible explanation for the poor prompt performance?
An AI Specialist is creating a custom action in Einstein Copilot.
Which option is available for the AI Specialist to choose for the custom copilot action?
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