Universal Containers (UC) outsources all maintenance work to contractors, based on a contract that
is renewed on a yearly basis. When a contract is terminated, UC would like to ensure that new
maintenance Work Orders will not be scheduled for the terminated contractor.
Which two steps should an admin take to ensure their requirements are met?
Universal Containers' dispatchers would like to alert technicians when emergency appointments are
scheduled and dispatched to them.
Which two configurations should be recommended by the consultant to achieve this?
A customer outsources some of the work to contractors. The contractors in company A need to be
able to accept up to 4 hours of maintenance work per day, but their resources only work 9-10 am.
They manage the scheduling and order of these jobs outside of Salesforce.
Contractor company B also must only accept 4 hours of work per day but work from 9-5 pm and
manage their schedule inside Salesforce. The customer is using optimization.
Which two configurations need to be created to support the requirement?