A customer outsources some of the work to contractors. The contractors in company A need to be
able to accept up to 4 hours of maintenance work per day, but their resources only work 9-10 am.
They manage the scheduling and order of these jobs outside of Salesforce.
Contractor company B also must only accept 4 hours of work per day but work from 9-5 pm and
manage their schedule inside Salesforce. The customer is using optimization.
Which two configurations need to be created to support the requirement?
A division of Green Energy Solutions has different work hours for each day, and the daily hours are
inconsistent from one week to another (example: this Monday 9 am-4 pm, this Tuesday 8 am-6 pm,
next Monday 8 am-3 pm, next Tuesday 9 am-2 pm). This creates a lot of overhead.
What can an administrator configure to add efficiencies into their scheduling process and mitigate
administrative overhead?
A division of Green Energy Solutions has different work hours for each day, and the daily hours are
inconsistent from one week to another (example: this Monday 9 am-4 pm, this Tuesday 8 am-6 pm,
next Monday 8 am-3 pm, next Tuesday 9 am-2 pm). This creates a lot of overhead.
What can an administrator configure to add efficiencies into their scheduling process and mitigate
administrative overhead?