A developer is using the Salesforce CLI to deploy agent components from a sandbox to production. They
recently made a change to several topics, instructions, and actions.
Which metadata component should the developer include in their package.xml file that contains all of the
topics and actions an agent will interact with?
A Service Agent at Universal Containers (UC) is designed to help customers resolve issues by searching
against knowledge articles.
Knowledge articles have PDF attachments that add critical details. UC reports that the agent provides
excellent summaries of the
knowledge articles, but seems completely unaware of the PDF attachments.
How should an Agentforce Specialist configure the Data Cloud search index to include the content of these attached files?
Universal Containers (UC) wants to enable its sales reps to explore opportunities that are similar to previously won opportunities by entering the utterance, "Show me other opportunities like this one." How should UC achieve this with Agents?
PDF files as a knowledge source.
How should UC troubleshoot this issue?
An Agentforce at Universal Containers is working on a prompt template to generate personalized emails for product demonstration requests from customers. It is important for the Al-generated email to adhere strictly to the guidelines, using only associated opportunity information, and to encourage the recipient to take the desired action.
How should the Agentforce Specialist include these instructions on a new line in the prompt template?© Copyrights DumpsEngine 2025. All Rights Reserved
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