Which of the following statements are true?The 'change curve' describes a normal human reaction to change.The 'change curve' only applies to changes that are perceived as negative.
Which of the following statements about neuroscience research, relevant to helping people learn and embracechange, are true?Following moments of insight, offer supportive feedback.Positive informative talks from experts.
Which of the following statements, about selecting the appropriate communication channels for a changeinitiative, are true?If the aim is to achieve active engagement, then rich communication is essential.Leaner channels are suitable where there is little chance of misinterpretation.