Cumulus Pharma requires field sales reps to capture Healthcare Providers (HCPs) communication
preferences during a visit.
What should an Agentforce Life Sciences Consultant configure so reps can view and update consents
in the Agentforce Life Sciences mobile app?
Cumulus Pharmas field sales reps use the Medical Insights feature in Agentforce Life Sciences for
Customer Engagement to record insights from their engagements with Healthcare Providers (HCPs).
Sales leadership determines that all reps in a territory can benefit from medical insights captured
from HCPs in that territory.
Which out-of-the-box configuration makes it possible for reps in the same territory to collaborate on
medical insights?
A field sales rep facilitated a œLunch and Learn session with three different Healthcare Providers
(HCPs) at a healthcare clinic. The interaction is logged as a Group Visit in the Agentforce Life Sciences
mobile app.
How does the system automatically structure the data records for this interaction?
Cumulus Pharma requires field sales reps to capture Healthcare Providers (HCPs) communication
preferences during a visit.
What should an Agentforce Life Sciences Consultant configure so reps can view and update consents
in the Agentforce Life Sciences mobile app?
Cumulus Pharma wants to visualize the complex web of relationships for a Healthcare Provider
(HCP). The HCP is employed by one hospital, affiliated with two additional hospitals, and is a Key
Opinion Leader (KOL) for a research study. Field sales reps need a single, interactive visual graph
embedded on the HCPs record page so they can see and navigate to the related records without
clicking multiple related lists.
Which feature should an Agentforce Life Sciences Consultant implement?