Free Salesforce Arch-302 Exam Questions
Absolute Free Arch-302 Exam Practice for Comprehensive Preparation
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Salesforce Arch-302 Exam Questions
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Provided By: Salesforce
- Exam: Salesforce Certified B2C Solution Architect
- Certification: Salesforce Certified Architect
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Total Questions: 155
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Updated On: Apr 20, 2026
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Rated: 4.9 |
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Online Users: 310
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Question 1
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A company is using both Service Cloud and B2C Commerce but they are not using Mulesoft or any other integration middleware and do not plan on adding that in the near future. However, there is a need to keep
customer records in sync across both Service Cloud and B2C Commerce. When a change to the customer
record in Service Cloud takes place, such as an updated customer name, the same customer record should be
updated in B2C Commerce. Assume that there is a common ID that uniquely identifies the customer across the
two systems.
How should a Solution Architect deliver the desired functionality?
Answer: B
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A company is using both Service Cloud and B2C Commerce but they are not using Mulesoft or any other integration middleware and do not plan on adding that in the near future. However, there is a need to keep
customer records in sync across both Service Cloud and B2C Commerce. When a change to the customer
record in Service Cloud takes place, such as an updated customer name, the same customer record should be
updated in B2C Commerce. Assume that there is a common ID that uniquely identifies the customer across the
two systems.
How should a Solution Architect deliver the desired functionality?
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Question 2
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A company wants to use the Satesforce Platform to enable personalized l-l marketing, an online ordering platform, and a customer-centric support solution for their service agents. The goal of the company is to provide an end-to-end customer centric and personalized experience.What is an example artifact that can be used to ensure the company understands the systems involved in the solution'
Answer: C
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Question 3
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An electronics company operates its website on B2C Commerce. The company recently decided to update its Customer Service portal from a homegrown solution to Service Cloud in order to take advantage of Assisted Order Placement through the 'Order on Behalf of feature in the Service Cloud console.The company currently has 3 million customer records in its B2C Commerce database that need to be migrated into Service Cloud.How should a Solution Architect manage the export from B2C Commerce-and import the initial batch of customer records into ServiceCloud in an efficient manner?
Answer: A
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Question 4
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A retail company that sell fitness products Is implementing Service Cloud, B2C Commerce, and Marketing
Cloud, In order to provide their customers with personalized recommendations, they are capturing and storing
certain PII and health information. In order to adhers to compliance and regulations, they need to ensure
shared data is encrypted across all platforms.
What features should a Solution Architect recommend to accomplish this?
Answer: A
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A retail company that sell fitness products Is implementing Service Cloud, B2C Commerce, and Marketing
Cloud, In order to provide their customers with personalized recommendations, they are capturing and storing
certain PII and health information. In order to adhers to compliance and regulations, they need to ensure
shared data is encrypted across all platforms.
What features should a Solution Architect recommend to accomplish this?
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Question 5
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A company uses B2C Commerce, Marketing Cloud, and Service Cloud and requires that customers create anaccount before making their first purchase.Which system creates the customer ID and which system creates an additional ID to use as the customerprimary record?
Answer: B
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