Executive Steering Committee or Project Management Committee, in the Lean Governance Framework, which one... Meets more often, every week instead of once a quarter?
Universal Containers (UC) has a multi-cloud implementation in place covering Service Cloud and Experience
Cloud. As part of UC's support process, service agents often need to search across an external ERP that hosts
the order information of its customers. They would like to see their ERP data in Salesforce but IT is weary of
duplicating data across systems.
Which integration mechanism should achieve this with standard capabilities?