ServiceNow contains a resource which provides the following:
• A standard and shared set of service related definitions across ServiceNow products and platform that will
enable and support true service level reporting.
• A CMDB framework across our products and platform that will enable and support multiple configuration
strategies.
What resource do these statements describe?
ServiceNow contains a resource which provides the following:
• A standard and shared set of service related definitions across ServiceNow products and platform that will
enable and support true service level reporting.
• A CMDB framework across our products and platform that will enable and support multiple configuration
strategies.
What resource do these statements describe?