Jenni is the business analyst for the UHQ Organization. She is preparing to complete the conduct elicitation
activity for her organization.
Jenni can use all of the following techniques as part of this activity except for which one?
Which of the following processes includes tasks and roles, risk categories, schedules for risk management
activities, definitions of probability and impact, and the stakeholders' tolerances?
A business unit of a transnational manufacturer wants to implement a robust process for addressing integritycritical equipment deterioration incidents. Timely and complete resolution of such incidents is vital for the
business unit’s continuous safe and profitable operation. Treating each incident involves many employees from
different departments extensively collaborating and exchanging information. That information is spread across
multiple systems having their access limited to particular user groups. With the current manual process, some
incidents get forgotten and remain unresolved for years.
The project’s Sponsor is an Equipment Integrity and Reliability Advisor, who moved into this position from
another business unit. That business unit implemented a proprietary application to integrate the information and
to assist in tracking and managing the incidents. Having a positive experience with the application, the Sponsor
is suggesting to customize it and reuse in the new business unit.
The business unit’s Enterprise Architect (EA), who is responsible for assessing solution options and presenting
them to executive decision makers, has a few concerns with adopting the existing application. The application
uses point-to-point interfaces with other data sources whereas the business unit’s target architecture relies on a
data warehouse-based integration. Moreover, the two business units use different legacy systems, as well as
different front-end implementation technologies. Additionally, the existing application is monolingual, while the
business unit needs user interfaces and some data to be presented in two languages. With all of this, it may be
easier to build a new application from scratch than to customize the existing one. To understand which option is
better, the EA asks a business analyst (BA) to define business requirements.
The EA wants to understand whether the integration capabilities of the existing solution match the business
unit's IT landscape. The requirement definition that the EA needs should read as, "Each record of an incident
In performing the task of planning for business analysis governance for a software implementation project, the
business analyst (BA) recommends that prioritization of requirements be done based on the amount of work
that the project team is capable of delivering in a given period of time.
Which of the following techniques is the BA recommending?
While working on a major project to replace the billing mechanism at a bank, a major change in scope is
discussed. Which approach does the business analyst (BA) use to help determine the formality of the
assessment process to be followed to understand the impacts of the scope change?