While working on a major project to replace the billing mechanism at a bank, a major change in scope is
discussed. Which approach does the business analyst (BA) use to help determine the formality of the
assessment process to be followed to understand the impacts of the scope change?
A health insurance provider undertakes enhancements to its mobile application platform and finalizes
the following capabilities as part of the scope of the next release:
I. Ability to integrate online maps and global positioning system (GPS) technology with the mobile application in
real time to display location of service providers in the subscriber's vicinity that participate in the subscriber's
plan network.
II. Ability for the subscriber to lookup the service providers by specifying either a postal code or a search area
radius in miles.
III. Ability for the subscriber to initiate the download of fee information for one or more service providers in a
single request.
Through requirements workshops the business analyst elicits the following detailed business
requirements:
1. The company's mobile application platform must support real time integration with the following third party
systems:
A ) GPS System
B ) Postal Code Validation
2. The service providers available for selection must participate in the subscriber's medical plan network as of
the current system date.
3. The map display shall highlight the boundary of the search area with a dotted yellow line.
4. The extent and shape of the search area shall be determined based on one of the following user choices:
A ) Postal code – Subscriber location acquired from GPS shall be used to determine and populate the related
postal code as the default postal code with options for the user to change the postal code.
B ) Radius for the search area around the subscriber's location, that will have default value of 5 miles. The
radius can be changed by the subscriber with a maximum range of 50 miles.
5. Subscriber shall be able to select one of the options above and supply corresponding input.
6. System shall validate the user input and display appropriate error messages if invalid.
7. Based on the inputs and the plan of the subscriber, the system shall retrieve information for the participating
service providers that are located within the designated search area.
8. System shall display a map including visual markers to indicate locations of the service providers in the top
half of the device screen and a list of the same service providers in the bottom half of the device screen.
9. The list of service providers shall include the Name, Phone Number and Street Address.
10. If the subscriber specified the radius or retained the default postal code for the search area, the list shall
additionally include the approximate driving distance in miles from the subscriber's last registered location and
the list shall be sorted in the ascending order of the driving distance.
11. The subscriber shall be able to select a service provider either from the list or from the map and download a
document that contains the name, contact telephone, email address, fax number and the fee schedule for the
covered services applicable to the subscriber's plan.
What is the appropriate model type to assist the stakeholders in testing the performance and visual aspects of
A large company has thousands of geographically dispersed employees and dozens of IT systems. Multiple
business analysts (BAs) work in parallel on various requirements with different stakeholders. When considered
in isolation, the requirements look meaningful and valuable to those who approved them. However, when it
comes to implementation, some of the requirements appear to be contradicting each other. A lead BA
recognizes that adding some traceability information would help uncover such conflicts early in the process.
To what should the BA trace the requirements?
A business unit of a transnational manufacturer wants to implement a robust process for addressing integritycritical equipment deterioration incidents. Timely and complete resolution of such incidents is vital for the
business unit’s continuous safe and profitable operation. Treating each incident involves many employees from
different departments extensively collaborating and exchanging information. That information is spread across
multiple systems having their access limited to particular user groups. With the current manual process, some
incidents get forgotten and remain unresolved for years.
The project’s Sponsor is an Equipment Integrity and Reliability Advisor, who moved into this position from
another business unit. That business unit implemented a proprietary application to integrate the information and
to assist in tracking and managing the incidents. Having a positive experience with the application, the Sponsor
is suggesting to customize it and reuse in the new business unit.
The business unit’s Enterprise Architect (EA), who is responsible for assessing solution options and presenting
them to executive decision makers, has a few concerns with adopting the existing application. The application
uses point-to-point interfaces with other data sources whereas the business unit’s target architecture relies on a
data warehouse-based integration. Moreover, the two business units use different legacy systems, as well as
different front-end implementation technologies. Additionally, the existing application is monolingual, while the
business unit needs user interfaces and some data to be presented in two languages. With all of this, it may be
easier to build a new application from scratch than to customize the existing one. To understand which option is
better, the EA asks a business analyst (BA) to define business requirements.
The EA wants to understand whether the integration capabilities of the existing solution match the business
unit's IT landscape. The requirement definition that the EA needs should read as, "Each record of an incident