ZZZ recently hired a new Chief Executive,Q, to lead itthrough a period of major change. Q immediately set up a change management team which consisted of several senior managers and directors from across the Organization. Together, they formulated an overall goal for change and then spent several weekspresenting the need for change to all of the staff through a series of staff meetings.At these meetings Q involved staff and built their ideasinto the final change strategy. Q also set a series of interim goals to encourage ongoing performance throughout the change process. Whenthe Organization reached these goals, she widely publicised these achievements to help motivate staff. However, after six months, ZZZ had failed to reachmost of the interim goals that had been set. Most of the members of the change management team had not maintained a significant interest in the change process and many of the staff felt that there had been a lack of communication and reward following the initial few weeks of the change process. Kotter suggested that there wereeightsteps required to successfully leadchange. Which TWO of the following of these eight steps did Q fail to achieve?
Directors have a duty to shareholders and other stakeholders and are required to promote the success of the company. Which THREE of the following are valid roles and responsibilities of directors? (Choose three.)
XYZ is a local tourist attraction.XYZ has a website on which it advertises all of its forthcoming events. XYZ's customers can also use the website to book tickets for these events and can also contact XYZ by email. XYZ's website also uses a range of interactive technologies including geographical location and map facilities and links to external information sites such as the local tourism board and local hotel listings. Which of the following best describes the range of interactive technologies used by XYZ within its website?
MMM operates leisure parks in Country S. a mature economy in Europe. These are parks that are popular with people between the ages of 8 and 25 years who visit them to ride on the high speed roller-coasters and to visit other attractions at the parks. Nearly 60% of visitor expenditure is to buy meals and drinks at the park MMM estimates that 20% of its visitors travel to its parks from outside Country S. Which THREE of the following environmental changes will have the greatest impact on MMM in the next five years?
Which of the following techniques is concerned with evaluating the interrelationships between the competitive moves of a set of competing organisations?