Free ServiceNow CIS-ITSM Exam Questions
Absolute Free CIS-ITSM Exam Practice for Comprehensive Preparation
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ServiceNow CIS-ITSM Exam Questions
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Provided By: ServiceNow
- Exam: Certified Implementation Specialist - IT Service Management
- Certification: Certified Implementation Specialist
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Total Questions: 999
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Updated On: Apr 15, 2026
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Rated: 4.9 |
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Online Users: 1998
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Question 1
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(Utah) How can you enforce the scope of a catalogue item during the creation of the item in Catalog Builder?
Answer: A
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(Utah) How can you enforce the scope of a catalogue item during the creation of the item in Catalog Builder?
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Question 2
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Leads come to Universal Containers from various sources and need to be assigned to the correct sales team.
When a lead comes from the APAC region, it can be passed to an external partner if the Sales Director
approves the transfer. The partner’s channel manager must be notified when the partner has been assigned
the lead.
Which combination of automation tools is needed to meet minimally these requirements?
Answer: B
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Leads come to Universal Containers from various sources and need to be assigned to the correct sales team.
When a lead comes from the APAC region, it can be passed to an external partner if the Sales Director
approves the transfer. The partner’s channel manager must be notified when the partner has been assigned
the lead.
Which combination of automation tools is needed to meet minimally these requirements?
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Question 3
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The priority of an Incident is based on which of the following factors?
Select 2 Answers from the below options.
Answer: A,B
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The priority of an Incident is based on which of the following factors?
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Question 4
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An administrator has been asked to create a replica of the production organization. The requirement states that
existing fields, page layouts, record types, objects, and data contained in the fields and objects need to be
available in the replica organization.
How can the administrator meet this requirement?
Answer: D
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An administrator has been asked to create a replica of the production organization. The requirement states that
existing fields, page layouts, record types, objects, and data contained in the fields and objects need to be
available in the replica organization.
How can the administrator meet this requirement?
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Question 5
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When evaluating change request states in a script include, which is the preferred method for referencing astate?
Answer: A
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