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Free ServiceNow CIS-ITSM Exam Questions

Absolute Free CIS-ITSM Exam Practice for Comprehensive Preparation 

  • ServiceNow CIS-ITSM Exam Questions
  • Provided By: ServiceNow
  • Exam: Certified Implementation Specialist - IT Service Management
  • Certification: Certified Implementation Specialist
  • Total Questions: 999
  • Updated On: May 26, 2025
  • Rated: 4.9 |
  • Online Users: 1998
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  • Question 1
    • What is an example of a Key Performance Indicator for Change management that is included with Performance Analytics, but not available in ServiceNow reporting? (Choose two.)

      Answer: A,C
  • Question 2
    • What are key relationships between Change and Problem records? Choose 2 answers

      Answer: C,D
  • Question 3
    • Your customer complains that when their users click on the Configuration Item magnifier from the Incident form, that they are overwhelmed by the volume of CIs to choose from. They want to exclude certain types of CIs from the CI lists on the Incident, Problem and Change forms. What do you recommend to your customer?

      Answer: A
  • Question 4
    • When building out a service catalog categorizing items helps users navigate and search in the catalog. Whichroles would allow you to create and maintain categories?Choose 3 answers

      Answer: A,D,E
  • Question 5
    • How are Releases related to Changes? 

      Answer: B
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