Free ServiceNow CIS-ITSM Exam Questions
Absolute Free CIS-ITSM Exam Practice for Comprehensive Preparation
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ServiceNow CIS-ITSM Exam Questions
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Provided By: ServiceNow
- Exam: Certified Implementation Specialist - IT Service Management
- Certification: Certified Implementation Specialist
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Total Questions: 999
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Updated On: Jan 14, 2026
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Rated: 4.9 |
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Online Users: 1998
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Question 1
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Universal Containers has a workflow rule that sends an email alert to the VP of Sales when a large deal is won.The VP is reporting that these emails are NOT being delivered.Which two tools should be used to determine the problem? (Choose two.)
Answer: B,C
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Question 2
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What are the different close codes on a change request form?
Select 3 Answers from the below options.
Answer: A,B,C
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What are the different close codes on a change request form?
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Question 3
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How can you re-analyse a problem record in the ‘Fix in Progress’ state if you cannot fix the problem without more analysis?
Answer: A
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How can you re-analyse a problem record in the ‘Fix in Progress’ state if you cannot fix the problem without more analysis?
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Question 4
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The system administrator evaluates each catalogue item and determines whether approvals are needed and, if so, by whom.
Which of the following approval requirements are possible?
Select 3 Answers from the below options.
Answer: A,B,D
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The system administrator evaluates each catalogue item and determines whether approvals are needed and, if so, by whom.
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Question 5
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What should be enabled in the catalogue definition to allow users to save partially-completed requests so they can complete and submit them later?
Answer: D
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What should be enabled in the catalogue definition to allow users to save partially-completed requests so they can complete and submit them later?