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Service Mapping provides a task with the command that the MID Server collects, the MID Server executes the command on the target device, and returns the result to the ServiceNow instance in an XML payload.

The MID Server decides what command to execute, executes the command on the target device, and returns the result to the ServiceNow instance in an XML payload.

Service Mapping sends a request to the target device to execute a command, and the target device returns the result to the ServiceNow instance through the MID Server.

Service Mapping sends a request to the target device to execute a command, and the target device returns the result to the ServiceNow instance.