Absolute Free CPHQ Exam Practice for Comprehensive Preparation 

An organization implemented a revised medication reconciliation process 21 months ago. The results of compliance with the revised process were recorded on a statistical process control chart: (Use the scroll bar to the right to scroll down as needed.)

Which of the following should be concluded by a performance improvement coordinator after evaluation of the control chart?

Which of the following identifies project deliverables as well as periods with simultaneously occurring activities? 

A surgeon left a sponge in one patient, resulting in a multi-million dollar lawsuit. The organization immediately changed the operating room procedure so that after every surgery, patients receive an x-ray before leaving the operating room. Which of the following should the organization have done prior to changing the procedure?