A rapid cycleimprovement team has met for six months. The team set a clear aim, gathered data, and identified barriers, but has not conducted any tests of change. Team members are also not completing assignments. Which of the following tools should be used to get the team back on track?
An organization implemented a revised medication reconciliation process 21 months ago. The results of compliance with the revised process were recorded on a statistical process control chart: (Use the scroll bar to the right to scroll down as needed.)

Which of the following should be concluded by a performance improvement coordinator after evaluation of the control chart?
A home health agency’s Performance Improvement Committee has decided to base staff educational programs onaggregated occurrence report data. Due to budgetary and time constraints, not every area identified from the data can be addressed. Which of the following would be most useful to the committee in determining their educational targets?
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