An airline has a process for checking in passengers at the airport. The upper specification limit for check-in time is 20 minutes, the lower specification limit is 10 minutes, and the process average is 12 minutes. The standard deviation for this process is 0.5 minutes. What is the Cpk value for this process?
A manufacturing company is analyzing their production process and discovers that the assembly team is spending a significant amount of time searching for tools and parts. Which Lean tool should the company implement to address this issue?