Free Salesforce CRT-101 Exam Questions
Absolute Free CRT-101 Exam Practice for Comprehensive Preparation
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Salesforce CRT-101 Exam Questions
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Provided By: Salesforce
- Exam: Certification Preparation for Administrator (WI25)
- Certification: Salesforce Certified Administrator
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Total Questions: 150
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Updated On: Sep 22, 2026
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Rated: 4.9 |
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Online Users: 300
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Question 1
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You are creating a report on opportunities and want to ensure that all members of your sales team can view it, regardless of their role or location.
Which of the following statements is true about the impact of the sharing model on reports?
Answer: B
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You are creating a report on opportunities and want to ensure that all members of your sales team can view it, regardless of their role or location.
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Question 2
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A process in Process Builder was previously created that sends email alerts when cases with a Priority designation of High are created. One support engineer reports that they are not receiving the email alerts, while the other users all receive these email alerts. How can you troubleshoot this lack of email alert delivery to the one support engineer?
Answer: B
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A process in Process Builder was previously created that sends email alerts when cases with a Priority designation of High are created. One support engineer reports that they are not receiving the email alerts, while the other users all receive these email alerts. How can you troubleshoot this lack of email alert delivery to the one support engineer?
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Question 3
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Universal Containers has two sales teams, Sales team A and Sales team B. Each team has their ownrole in the role hierarchy. Both roles are subordinates of the same Manager role.How Should the administrator share records owned by sales team A with Sales team B?
Answer: B
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Question 4
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Cloud Kicks has been seeing exponential growth and will be hiring an additional 10 sales reps and 15 support
reps to its teams. The support team will need access to the Service Console to manage cases. A Platform
Administrator will be assigning the users to existing custom sales and support profiles. How should the
administrator ensure the support reps have the appropriate access to the console?
Answer: A
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Cloud Kicks has been seeing exponential growth and will be hiring an additional 10 sales reps and 15 support
reps to its teams. The support team will need access to the Service Console to manage cases. A Platform
Administrator will be assigning the users to existing custom sales and support profiles. How should the
administrator ensure the support reps have the appropriate access to the console?
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Question 5
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A Platform Administrator is building an agent to nurture leads. How does Agentforce SDR help?
Answer: D
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A Platform Administrator is building an agent to nurture leads. How does Agentforce SDR help?