Cloud Kicks wants to summarize the number of open Cases related to an Account, as well as the number of
closed Cases to indicate whether customer support utilization is high, medium, or low. Two number fields
have been created: NUM_Open_Cases__c and NUM_Closed_Cases_c
Which two automation solutions would meet these business requirements? Choose 2 answers
The finance manager at Universal Containers wants to receive a new business notification email each time a
new client is won. The sales manager wants to receive a task letting them know to onboard the new client
unless it is a top-tier client.
Which automation tool should an app builder use to best address all these requests?
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