A financial services company is experiencing performance issues due to the large volume of transactional data stored in Salesforce. The data is needed for occasional reference but doesn’t need to be accessed in real-time. What data archiving and purging plan would you recommend?
Universal Containers is planning out their archiving and purging plans going forward for their custom
objects Topic__c and Comment__c. Several options are being considered, including analytics
snapshots, offsite storage, scheduled purges, etc. Which three questions should be considered when
designing an appropriate archiving strategy?
Your organization is implementing Salesforce Customer 360 platform. A significant part of this project is designing a data model that accurately reflects the customer journey across sales, marketing, and customer service. When utilizing object features, what should be your primary consideration?
Universal Containers (UC) is implementing Salesforce and will be using Salesforce to track customer complaints, provide white papers on products, and provide subscription based support.
Which license type will UC users need to fulfill UC's requirements?
A global retail company has customer data stored in multiple systems such as e-commerce, in-store POS, and a customer service platform. They want to represent a single view of the customer in their Salesforce platform. What technique should you recommend to achieve this?