Free Salesforce FSL-201 Exam Questions
Absolute Free FSL-201 Exam Practice for Comprehensive Preparation
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Salesforce FSL-201 Exam Questions
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Provided By: Salesforce
- Exam: Salesforce - Implementing Field Service Lightning (WI25)
- Certification: Field Service Lightning program
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Total Questions: 346
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Updated On: Nov 25, 2025
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Rated: 4.9 |
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Online Users: 692
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Question 1
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A dispatcher of a local power outage. All appointments in the affected area mustbe rescheduled to a different dayHow should the dispatcher update the service appointment?
Answer: D
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Question 2
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Universal containers (UC) wants to standardize the process that process that agentsuse to create and maintain work orders which will help new agents ramp up morequickly and improve data quality and consistency. UC wants key fields, agentinstructions and best practices displayed at each step of the Service process on the workorder.What should the consultant implement to meet this requirement?
Answer: C
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Question 3
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Universal Containers wants to track the work that is performed on the customer's install base.What object relationship should the Consultant focus on to meet this requirement?
Answer: D
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Question 4
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Universal Containers wants their Technicians to capture potential up-sell opportunities identified during site visits that will then be addressed by the inside sales team. What Configuration will support this requirement?
Answer: D
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Universal Containers wants their Technicians to capture potential up-sell opportunities identified during site visits that will then be addressed by the inside sales team. What Configuration will support this requirement?
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Question 5
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Universal Containers wants to reduce field service-related costs by cutting overtime pay and fuel expenses forinternal employees when scheduling all Service Appointments.Which two customizations should the Consultant recommend to meet this requirement?Choose 2 answers
Answer: A,B
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