Universal Containers has installed base equipment that requires specific expertise to install or decommission. Additionally, the effort can vary significantly based on equipment type. What solution should a Consultant recommend to efficiently manage installation and decommission work?
What is the most efficient way for a Consultant to keep Technicians proactively informed about updates to their Service Appointments and Work Orders in the Field Service mobile app?
Ursa Major Solar tracks installed products using the Salesforce Asset object. Each individual solar panel is
treated separately. To save money on service calls, many times customers will wait to have a technician come
onsite until there are multiple panels that need servicing.
How should the callout for multiple panels be treated in Salesforce?