Free Salesforce Field-Service-Consultant Exam Questions
Absolute Free Field-Service-Consultant Exam Practice for Comprehensive Preparation
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Salesforce Field-Service-Consultant Exam Questions
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Provided By: Salesforce
- Exam: Salesforce Certified Field Service Consultant (WI25)
- Certification: Salesforce Field Service Lightning Consultant
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Total Questions: 346
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Updated On: May 13, 2025
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Rated: 4.9 |
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Online Users: 692
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Question 1
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Ursa Major Solar tracks installed products using the Salesforce Asset object. Each individual solar panel is
treated separately. To save money on service calls, many times customers will wait to have a technician come
onsite until there are multiple panels that need servicing.
How should the callout for multiple panels be treated in Salesforce?
Answer: C
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Ursa Major Solar tracks installed products using the Salesforce Asset object. Each individual solar panel is
treated separately. To save money on service calls, many times customers will wait to have a technician come
onsite until there are multiple panels that need servicing.
How should the callout for multiple panels be treated in Salesforce?
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Question 2
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Universal Containers wants Technicians using the Salesforce Field Service mobile app to indicate when Service Appointments are at risk of late completion.What should a Consultant recommend to meet this requirement?
Answer: D
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Question 3
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Universal Containers has implemented a Knowledge solution to provide Field Technicians with information necessary to complete assigned work. Which two capabilities will now be available?
Answer: B,C
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Universal Containers has implemented a Knowledge solution to provide Field Technicians with information necessary to complete assigned work. Which two capabilities will now be available?
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Question 4
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Northern Trail Outfitters wants to improve overall responsiveness to customers.Which Dispatch technique should the Consultant implement to provide the greatest schedule flexibility?
Answer: B
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Question 5
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Universal Containers uses a complex service model that involves scheduling multiple Service Technicians for each customer interaction (e.g., an install). How can a Consultant ensure that a Service Technician enters the data necessary to track completed work?
Answer: B
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Universal Containers uses a complex service model that involves scheduling multiple Service Technicians for each customer interaction (e.g., an install). How can a Consultant ensure that a Service Technician enters the data necessary to track completed work?