In capacity planning, a manufacturing company's historical data shows cyclic demand patterns with peaks every December. What is the most appropriate method to forecast future capacity needs? (difficulty: medium)
In measuring quality-adjusted productivity, which metric would best capture both efficiency and effectiveness in a customer service department? (difficulty: medium)
In sales funnel analysis, which metric best indicates the efficiency of your sales process when comparing the performance of different months? (difficulty: hard)
In capacity planning, what does a steady increase in the ratio of peak-to-average demand over historical periods typically indicate? (difficulty: hard)