You’re working on a Salesforce integration project with an external ERP system. The use case requires syncing large amounts of inventory data every 15 minutes. However, the ERP system has a constraint that it can only handle data sync once per hour. What is the system constraint in this scenario?
Your organization is designing a real-time integration between Salesforce and an external service desk application. The service desk application has known issues with occasional service disruptions. What should be considered for error handling in this scenario?
You are a Salesforce Certified Integration Architect working for an e-commerce company that uses Salesforce Service Cloud for customer support. Their use case is to integrate Service Cloud with an external system for pulling product information based on customer inquiries. The external system has an API rate limit of 1000 requests per hour. How should you evaluate this constraint in the context of the business process?
A company uses Salesforce to manage sales and customer data. They have an external billing system that generates invoices whenever an opportunity is marked as Closed-Won in Salesforce. The invoice data is not required in Salesforce and invoice generation should be triggered instantly on closure of the opportunity. Which integration pattern would be best for this scenario?
Universal Containers (UC) uses Salesforce to track the following customer data:
1. Leads,
2. Contacts
3. Accounts
4. Cases
Salesforce is considered to be the system of record for the customer. In addition to Salesforce, customer data exists in an Enterprise Resource Planning (ERP) system, ticketing system, and enterprise data lake. Each of these additional systems have their own unique identifier. UC plans on using middleware to integrate Salesforce with the external systems.
UC has a requirement to update the proper external system with record changes in Salesforce and vice versa.
Which two solutions should an Integration Architect recommend to handle this requirement?