There are three main sectors that all business activity fits into, which sector is the service industry? Businesses that support the production and distribution process (e.g. transport, storage, insurance and health care)
For service organisations, marketing will focus on the 7P’s marketing mix, expanding on the 4P’s by an additional 3. Which of the following is NOT one of the 7P’s?
Which of the five conflict responses happens when the individual tries to work with the other person to understand the issue from both sides and tries to find a creative solution to rectify the problem?
Always consider your audience when sending any communication – what information do they already know, what do they need to know, when is it best to tell them, etc.