Free CIPS L5M9 Exam Questions
Absolute Free L5M9 Exam Practice for Comprehensive Preparation
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CIPS L5M9 Exam Questions
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Provided By: CIPS
- Exam: ELECTIVE Operations Management
- Certification: Level 5 Advanced Diploma in Procurement and Supply
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Total Questions: 122
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Updated On: May 22, 2026
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Rated: 4.9 |
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Online Users: 244
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Question 1
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Khaled has recently been hired as an Operations Manager at a company providing consultancy services. This is his first role in the service industry, previously he has worked at companies providing goods. He understands that services are intangible and therefore there is a difference in how Operations may be managed. Which of the following sentences about services are true? Select THREE
Answer: A,B,C
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Khaled has recently been hired as an Operations Manager at a company providing consultancy services. This is his first role in the service industry, previously he has worked at companies providing goods. He understands that services are intangible and therefore there is a difference in how Operations may be managed. Which of the following sentences about services are true? Select THREE
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Question 2
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George has recently been hired as the new Operations Manager at a cake factory. He has 10 years; experience but his most recent employment was as an Operations Manager in an accountancy firm. George believes that the skills and responsibilities of an Operations Manager is the same regardless of the organisation he works for. Which of the following would be one of these responsibilities? Select TWO
Answer: B,C
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Question 3
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There are 5 foundational aspects of Total Productive Maintenance. Which of the following do these include? Select THREE
Answer: A,B,C
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There are 5 foundational aspects of Total Productive Maintenance. Which of the following do these include? Select THREE
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Question 4
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What is the end purpose of introducing a Total Quality Management process to the operations department of an organisation?
Answer: A
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What is the end purpose of introducing a Total Quality Management process to the operations department of an organisation?
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Question 5
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Which of the following are basic performance objectives used for day-to-day operations and ensure staff are working towards tangible achievements? Select TWO
Answer: A,B
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Which of the following are basic performance objectives used for day-to-day operations and ensure staff are working towards tangible achievements? Select TWO