Free CIPS L5M9 Exam Questions

Absolute Free L5M9 Exam Practice for Comprehensive Preparation 

  • CIPS L5M9 Exam Questions
  • Provided By: CIPS
  • Exam: ELECTIVE Operations Management
  • Certification: Level 5 Advanced Diploma in Procurement and Supply
  • Total Questions: 122
  • Updated On: Jul 25, 2026
  • Rated: 4.9 |
  • Online Users: 244
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  • Question 1
    • Which of the following are basic performance objectives used for day-to-day operations and ensure staff are working towards tangible achievements? Select TWO

      Answer: A,B
  • Question 2
    • The DMAIC Methodology includes five phases, what are these?

      Answer: A
  • Question 3
    • Which of the following are considered 'transformed resources' and an input into the Operations Process (input- process-output)? Select THREE

      Answer: A,B
  • Question 4
    • There are four manufacturing companies located on Seashell Industrial Estate. Each company creates a different product and employs a different maintenance approach to its operations. For each company, select the corresponding maintenance approach and the key operating process characteristic.
      Company 1: This company creates craft beer and offers customers a tour of the brewery for a small charge. The brewing equipment is serviced monthly and the brewery is kept extremely clean. All equipment is labelled with the last service date.
      Company 2: This company produces seasonal items such as Easter Eggs and Christmas Cake. The equipment has a control panel where lights will flash red advising staff to check oil levels and components. Staff can then report issues to the maintenance team if remedial work is required. Product demand fluctuates throughout the year.
      Company 3: This equipment does not often break down and is only fixed when it is reported by staff as no longer working. Company 3 creates toys, providing a large range of product sizes and colours based on different customer requirements.
      Company 4: Parts of the machine are serviced quarterly but in general, the machine is left to run its course and is then replaced when it is no longer financially viable to fix. The company produces cereal and the operating process is focused on the quantity produced and therefore uses standardised processes.
      Complete the table below by listing the maintenance approach and operating process characteristic for each company. Each response should only be used once: preventative maintenance, run to breakdown maintenance, condition-based maintenance, mixed maintenance, volume, visibility, variation, variety
      2022-06-13-12-28-05-5cf903a55b083ba65fe5fc7e55261bc8
      Which of the following will you put into box 4?

      Answer: D
  • Question 5
    • Khaled has recently been hired as an Operations Manager at a company providing consultancy services. This is his first role in the service industry, previously he has worked at companies providing goods. He understands that services are intangible and therefore there is a difference in how Operations may be managed. Which of the following sentences about services are true? Select THREE

      Answer: A,B,C
PAGE: 1 - 25
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