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You are a Dynamics 365 for Field Service system administrator.
You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to automatically generate work orders based on agreements, and send invoices on a recurring basis by customer.
Solution: You implement the following configuration changes.
1) Create Agreement
2) Define Agreement Products
3) Set Booking Recurrence
4) Create Invoice Setup
5) Define Invoice Recurrence
Does this meet the goal?
You have the following booking status:
1. Arrived On Site, associated with the Field Service status In Progress
2. Repair, associated with the Field Service status In Progress
3. Completed, associated with the Field Service status Completed
You need to anticipate what will happen when a technician updates their booking status on their Microsoft Dynamics 365 Field Service mobile app.
Which two scenarios will happen by default? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
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