Free Microsoft MB-240 Exam Questions

Absolute Free MB-240 Exam Practice for Comprehensive Preparation 

  • Microsoft MB-240 Exam Questions
  • Provided By: Microsoft
  • Exam: Microsoft Dynamics 365 Field Service
  • Certification: Microsoft Dynamics 365
  • Total Questions: 252
  • Updated On: Apr 21, 2026
  • Rated: 4.9 |
  • Online Users: 504
Page No. 1 of 51
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  • Question 1
    • Your company hires a consultant to help them determine the best way to efficiently dispatch the best technicians to customer sites.
      The consultant suggests that for phase one, your company should use a proficiency model that includes four ratings:
      • In Training, rating 1
      • Familiar, rating 3
      • Proficient, rating 5
      • Expert, rating 7
      You need to evaluate this proficient model.
      Which three statements apply to this proficiency model? Each correct answer presents a complete solution.
      NOTE: Each correct selection is worth one point.

      Answer: A,B,D
  • Question 2
    • Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

      After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

      You are a Dynamics 365 for Field Service system administrator.

      You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to automatically generate work orders based on agreements, and send invoices on a recurring basis by customer.

      Solution: You implement the following configuration changes.

      1) Create Agreement

      2) Define Agreement Products

      3) Set Booking Recurrence

      4) Create Invoice Setup

      5) Define Invoice Recurrence

      Does this meet the goal?


      Answer: B
  • Question 3
    • You are implementing a Microsoft Dynamics 365 Field Service solution for a client. The client is overwhelmed with all the options available in the site map.
      The client wants one group called “My Work” with work orders, schedule board, accounts, contacts, and assets included.
      What should you do before saving and publishing the model-driven app?

      Answer: D
  • Question 4
    • You are configuring settings related to booking status.

      You have the following booking status:

      1. Arrived On Site, associated with the Field Service status In Progress

      2. Repair, associated with the Field Service status In Progress

      3. Completed, associated with the Field Service status Completed

      You need to anticipate what will happen when a technician updates their booking status on their Microsoft Dynamics 365 Field Service mobile app.

      Which two scenarios will happen by default? Each correct answer presents part of the solution.

      NOTE: Each correct selection is worth one point.


      Answer: B,C
  • Question 5
    • You need to register an IoT device so that it can communicate with Microsoft Dynamics 365 Field Service.
      Which two steps should you take? Each correct answer presents part of the solution.
      NOTE: Each correct selection is worth one point.

      Answer: A
PAGE: 1 - 51
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