Absolute Free PEGACPSA23V1 Exam Practice for Comprehensive Preparation 

Which two collaboration tools allow teams to communicate faster and share information more efficiently while resolving cases? (Choose two.)

A help desk ticket case type is defined as follows:

If the Process ticket step is configured to set the status to Pending-Triage, when is the status of the case set to Pending-Triage?

You are building a form that contains a list of courses. Users will select the courses in which they want to enroll. Which two tasks must take place in Designer Studio? (Choose Two)