MyCo, a mobile company, uses Pega Customer Decision Hub™ to display offers to customers on its website.
The company wants to present more relevant offers to customers based on customer behavior. The following
diagram is the action hierarchy in the Next-Best-Action Designer.

U+ Bank has recently implemented Pega Customer Decision Hub"M. As a first step, the bank went live with the contact center to improve customer engagement. Now, U+ Bank wants to extend its customer engagement through the web channel. As a decisioning consultant, you have created the new set of actions, the corresponding treatments, and defined a new trigger in the Next-Best-Action Designer for the new web channel. What else do you configure for the new treatments to be present in the next-best-action recommendations?
Reference module: Leveraging predictive model. U+, a retail bank, wants to show a retention offer to customers who are likely to leave the bank in the near future based on historical customer interaction data. Which type of model do you use to implement this requirement?
U+ Bank, a retail bank, has recently implemented a project in which qualified customers see mortgage offers when they log in to the web self-service portal. Currently, only the customers who satisfy the following engagement policy conditions receive the Fifteen-year fixed-rate mortgage offer:

The bank decides to make two changes: 1. Update the suitability condition for the Fifteen-year fixed-rate mortgage offer. 2. Introduce a new offer, Twenty year fixed-rate mortgage. The following table shows the new engagement policy conditions for both mortgage offers:

What is the best practice to fulfill this change management requirement in the Business Operations
Environment?
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