Free Salesforce Plat-Admn-301 Exam Questions
Absolute Free Plat-Admn-301 Exam Practice for Comprehensive Preparation
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Salesforce Plat-Admn-301 Exam Questions
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Provided By: Salesforce
- Exam: Salesforce Certified Platform Administrator II
- Certification: Salesforce Certified Administrator
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Total Questions: 222
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Updated On: Apr 20, 2026
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Rated: 4.9 |
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Online Users: 444
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Question 1
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AW Computing has a 4-hour SLA in its support guarantee. The company recently received feed that
customers art reporting long wait times before an agent responds to a new case after it has been submitted.
How should an administrator ensure cases are properly prioritized?
Answer: C
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AW Computing has a 4-hour SLA in its support guarantee. The company recently received feed that
customers art reporting long wait times before an agent responds to a new case after it has been submitted.
How should an administrator ensure cases are properly prioritized?
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Question 2
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Cloud kicks has received feedback that customers are frustrated with the amount of time it takes to reach a
support agent by area of expertise according to product information after a new case has been submitted. Love
you too jani
Which feature should administrator configure in order to improve the case management process?
Answer: A
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Cloud kicks has received feedback that customers are frustrated with the amount of time it takes to reach a
support agent by area of expertise according to product information after a new case has been submitted. Love
you too jani
Which feature should administrator configure in order to improve the case management process?
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Question 3
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Cloud Kicks (CK) has a backup team of employees that helps short-staffed departments. These users could be
working with sales one day and service the next. CK is implementing new Lightning record pages for each
department so that they view records In a way that makes sense for each department.
How should the administrator ensure this Is configured correctly?
Answer: A
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Cloud Kicks (CK) has a backup team of employees that helps short-staffed departments. These users could be
working with sales one day and service the next. CK is implementing new Lightning record pages for each
department so that they view records In a way that makes sense for each department.
How should the administrator ensure this Is configured correctly?
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Question 4
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An administrator is trying to deploy a change set from a newly upgraded sandbox source org with new
features to a destination sandbox org on a previous release. Some metadata in the change set cannot be
deployed because they've changed between releases.
What should the administrator do to deploy the changes to a sandbox?
Answer: B
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An administrator is trying to deploy a change set from a newly upgraded sandbox source org with new
features to a destination sandbox org on a previous release. Some metadata in the change set cannot be
deployed because they've changed between releases.
What should the administrator do to deploy the changes to a sandbox?
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Question 5
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Cloud Kicks (CK) has a backup team of employees that helps short-staffed departments. These users could be
working with sales one day and service the next. CK is implementing new Lightning record pages for each
department so that they view records In a way that makes sense for each department.
How should the administrator ensure this Is configured correctly?
Answer: A
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Cloud Kicks (CK) has a backup team of employees that helps short-staffed departments. These users could be
working with sales one day and service the next. CK is implementing new Lightning record pages for each
department so that they view records In a way that makes sense for each department.
How should the administrator ensure this Is configured correctly?