You are a Salesforce data architect working with an organization that is experiencing performance issues due to sharing calculation skew, primarily caused by a large number of manual sharing entries. What should you recommend to address this issue?
Universal Containers has received complaints that customers are being called by multiple Sales Reps
where the second Sales Rep that calls is unaware of the previous call by their coworker. What is a
data quality problem that could cause this?
Universal Containers (UC) wants to store product data in Salesforce, but the standard Product object
does not support the more complex hierarchical structure which is currently being used in the
product master system. How can UC modify the standard Product object model to support a
hierarchical data structure in order to synchronize product data from the source system to
Salesforce?