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Free SDI SD0-302 Exam Questions

Absolute Free SD0-302 Exam Practice for Comprehensive Preparation 

  • SDI SD0-302 Exam Questions
  • Provided By: SDI
  • Exam: Service Desk Manager Qualification
  • Certification: SDI Certification
  • Total Questions: 233
  • Updated On: Nov 24, 2025
  • Rated: 4.9 |
  • Online Users: 466
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  • Question 1
    • Which of these options is a requirement of Release Management?

      Answer: B
  • Question 2
    • You are inducting a new starter on the Service Desk theyve read some documentation and ask you
      for a good brief description of Incident Management. Which of these options best describes one of the
      required outcomes of Incident Management?

      Answer: B
  • Question 3
    • You need to write a business case for your new ITSM software system; which key element is it
      appropriate to include?

      Answer: A
  • Question 4
    • Which statement best describes the difference between Reactive Problem Management and
      Proactive Problem Management?

      Answer: B
  • Question 5
    • Which of these options can be achieved using Computer Telephony Integration (CTI)?

      Answer: D
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