Absolute Free SHRM-SCP Exam Practice for Comprehensive Preparation 

The newly appointed CEO directs all functional leaders to submit plans to reduce costs by 10% while increasing revenue by 10%. Operations requests HR to assist in identifying positions to eliminate. What should HR recommend operations review first?

An HR director is hired at an airline. On the first day, the HR director calls to get directions to the location and the receptionist answers the phone in an unprofessional manner. When the HR director arrives, everyone is in a panic because the last flight team had a "hard landing." No one is physically injured in the incident, but the airplane is beyond repair. When arriving at the landing site, the HR director overhears the crew saying something about the junior pilot's substance abuse problems. The pilot in charge tells the HR director to report the incident as a "hard landing" and not a crash and to report that the junior pilot is not at fault. The HR director looks at the junior pilot's employee file to discover three other recent similar events, all noting substance abuse as a possible cause. The HR director also learns that the junior pilot had a pre-existing relationship with the pilot in charge, outside of work. Protocol requires all pilots to submit to drug tests immediately following an incident. The junior pilot does not do so until the next day.

Which piece of information should the HR director collect first to investigate the incident?

Obtaining full executive-level commitment is critical to any comprehensive diversity and inclusion initiative. Which information should be included in a business case to gain that commitment?

A health-care delivery organization has experienced significant and rather sudden growth in membership over the last year. Because this fast pace of growth is forecast to continue, HR and finance complete a labor demand analysis. They determine that the organization must increase its current employee base by approximately 30% in the next two years to properly manage the growth and to handle upcoming voluntary and involuntary separations.

The analysis also indicates that approximately 30% of the current employees are either eligible for retirement now or will be in the next few years. Many of those eligible for retirement have been in leadership roles for many years and are considered key employees. High-potential employees have been identified within the organization, but not all are aligned with the departments that will be impacted most by upcoming retirements.

The increase in the workload, along with the challenges associated with managing the changing demographics of members, has placed a burden on employees across the organization. Morale has declined as employees are feeling more stress. The positive message of growth in the organization is being overshadowed by the discontent of overworked employees. The senior leadership team has decided to coordinate a strategy session with executives and regional leads to assess current organizational strategies and to ensure that the business is on track to manage upcoming human capital challenges.

Which is the best approach the HR leadership team can take to manage the current labor shortage?