A sales representative is using elicitation techniques to gain a better understanding of their customer's
business strategies, goals, initiatives, and challenges.
What are three elicitation techniques the sales rep should use?
A sales representative has a low conversion rate during theproposal phase of the pipeline. They notice there
are a few sentences about the prospect objectives, two pages on the specifications and deliverables, and then a
small portion on the investment.
Which adjustment will help the sales rep win more work by being more customer-centric?