A Platform Administrator at Cloud Kicks has a custom picklist field on Lead, which is missing on the Contact
when leads are converted. Which two steps should the administrator take to ensure these values are populated?
Users at Cloud Kicks are reporting different options when updating a custom picklist on the Opportunity
object based on the kind of opportunity. Where should a Platform Administrator update the option in the
picklist?
A Platform Administrator is building an agent to help an ecommerce support team. The agent needs to call an
action, named updateShippingAddress, that modifies a customer's shipping address in the system. Which set of Action Instructions should the administrator use for the updateShippingAddress action, according to best
practices?