Users at Cloud Kicks are reporting different options when updating a custom picklist on the Opportunity
object based on the kind of opportunity. Where should a Platform Administrator update the option in the
picklist?
A Platform Administrator at Cloud Kicks has set up a junior administrator as a delegated administrator in
Salesforce. What should the Platform Administrator consider regarding delegated administrators?
A Platform Administrator needs to create a new prompt template to automatically summarize customer cases
for a sales team. The administrator wants to dynamically populate the response with data from the case record. What should the administrator use to display real Salesforce data in an agent response from a prompt
template?
Cloud Kicks wants a report to categorize accounts into small, medium, and large based on the dollar value
found in the Contract Value field. Which feature should a Platform Administrator use to meet this request?